Full Time Front Desk (Every other Sat) -Microsoft Living Well Health Center
Crossover Health Crossover Health Redmond, WA Redmond, WA Full-time Full-time $20 an hour $20 an hour 14 hours ago 14 hours ago 14 hours ago Job ResponsibilitiesThe Host role is at the forefront of providing an exceptional member service experience.
As an important member of our clinic team, the Host assists members with checking in and demonstrates an in-depth knowledge of self-insured employer health insurance, including copays, co-insurance, and related benefits.
The Host role facilitates the member's experience throughout our health center.
Welcomes each member and handles all member interactions with the highest level of hospitality and professionalism.
Demonstrates a commitment to quality, delivering uncompromised service and outcomes.
Accommodates special requests for member support whenever possible and helps to promptly resolve member questions.
Assists with assigned projects and special provider or patient requests.
Assists with the member check-in process, including a basic understanding of benefit eligibility files, check-in technology and overall clinic workflows within the context of care delivery.
Processes transactions required to begin or complete the visit.
Demonstrates an in-depth knowledge of employer-sponsored health insurance, including copays, co-insurance, and related benefit specific requirements, in order to support members.
Engages with members by answering calls, scheduling appointments, responding to emails, and following up with member needs.
Collaborates with providers and staff members to deliver an exceptional seamless patient-centered care experience.
Performs other duties as assigned Required QualificationsBachelor's degree or equivalent experience 1 year of experience in customer service position Preferred QualificationsExcellent computer skills and familiarity with Apple products (Mac, iPad, iPhone), ChromeOS, or client-branded Windows products such as Microsoft or HP.
Excellent interpersonal skills and the ability to work effectively in a highly collaborative care team environment Proven organizational skills High level of ownership, accountability and initiative Experience with multitasking, issue resolution, and conflict management Experience in a health care service delivery environment BLS (Basic Life Support) certification Physical Job RequirementsRequires standing, walking and sitting for extended periods of time Occasionally required to lift and carry items weighing up to 50 lbs Manual and finger dexterity and hand-eye coordination Requires corrected vision, hearing and speech within normal ranges Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Job Type:
Full-time Pay:
$20.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
Monday to Friday Ability to commute/relocate:
Redmond, WA:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
As an important member of our clinic team, the Host assists members with checking in and demonstrates an in-depth knowledge of self-insured employer health insurance, including copays, co-insurance, and related benefits.
The Host role facilitates the member's experience throughout our health center.
Welcomes each member and handles all member interactions with the highest level of hospitality and professionalism.
Demonstrates a commitment to quality, delivering uncompromised service and outcomes.
Accommodates special requests for member support whenever possible and helps to promptly resolve member questions.
Assists with assigned projects and special provider or patient requests.
Assists with the member check-in process, including a basic understanding of benefit eligibility files, check-in technology and overall clinic workflows within the context of care delivery.
Processes transactions required to begin or complete the visit.
Demonstrates an in-depth knowledge of employer-sponsored health insurance, including copays, co-insurance, and related benefit specific requirements, in order to support members.
Engages with members by answering calls, scheduling appointments, responding to emails, and following up with member needs.
Collaborates with providers and staff members to deliver an exceptional seamless patient-centered care experience.
Performs other duties as assigned Required QualificationsBachelor's degree or equivalent experience 1 year of experience in customer service position Preferred QualificationsExcellent computer skills and familiarity with Apple products (Mac, iPad, iPhone), ChromeOS, or client-branded Windows products such as Microsoft or HP.
Excellent interpersonal skills and the ability to work effectively in a highly collaborative care team environment Proven organizational skills High level of ownership, accountability and initiative Experience with multitasking, issue resolution, and conflict management Experience in a health care service delivery environment BLS (Basic Life Support) certification Physical Job RequirementsRequires standing, walking and sitting for extended periods of time Occasionally required to lift and carry items weighing up to 50 lbs Manual and finger dexterity and hand-eye coordination Requires corrected vision, hearing and speech within normal ranges Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Job Type:
Full-time Pay:
$20.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
Monday to Friday Ability to commute/relocate:
Redmond, WA:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
