QA Tester II Customer Service & Call Center - Redmond, WA at Geebo

QA Tester II

Onsite requirement for Bellevue, WA
Benefits:
The company offers medical, dental, vision, short and long-term disability, life insurance, the ability to participate in 401K and paid time off as applicable.
Summary of Position:
The QA Tester II is responsible for testing multiple projects in a fast-paced environment.
The QA Tester II will be responsible for testing in both lab and production environments from a customer perspective.
Essential Functions:
Ability to create test plans based on business and functional requirementsAbility to create test cases to client specificationsManual and Automated test case executionCreation, management, and triage of defectsBasic understanding of backend infrastructure and designAbility to troubleshoot issues experienced during testingProvide daily and weekly status reportingUnderstanding of iPhone, Android, and Windows mobile devicesComprehension and understanding of requirements for testingAbility to have strong attention to detail to be able to accomplish a wide variety of tasksFollow written and verbal instructions from the client and leadsUnderstanding of JIRA for test case management, creation, and executionUnderstanding of Quality Center for test case management, creation, and executionFollow established client processes and procedures for reporting and testingArchive all test documentation as directedNight and weekend work as required by the clientAbility to work internationally for international roaming testingAbility to work remotely for domestic roaming testingCompetencies:
Ensures AccountabilityTech SavvyCommunicates EffectivelyValues DifferencesCustomer FocusResourcefulnessDrives ResultsPlans and PrioritizesDecision QualitySelf-DevelopmentWork Environment:
This position is 25% onsite at the client site for deployments.
There may be times that the QA Tester will be onsite 100%, due to project requirements.
This job operates in a professional office environment.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs.
Must be able to exchange accurate information in these situations.
The employee must be able to remain in a stationary position 75% of the time.
The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer.
Frequently moves boxes with equipment weighing up to 60lbs across the building and to other offsite buildings for various project needs.
Required Education and
Experience:
High School Diploma or general equivalent 3-5 years of experience
Qualifications:
Bachelors Degree preferredAbility to analyze and solve complex problems quickly and creativelyExperience with client-server systems and understanding the types of issues that may ariseAbility to learn quickly in a dynamic environmentExcellent oral, written, and interpersonal communication skillsSelf-motivated and team playerAbility to handle multiple tasks and prioritiesAbility to collaborate with team members and client to meet project deadlines and milestonesUnderstanding of common Systems Development Lifecycle (SDLC) methodologies, including Waterfall and Agile/SCRUMAdapt easily to shifting priorities, process changes, and/or schedule changesUnderstanding of SOAP UI for test execution and SIM activation AAP/EEO Statement:
3MD Inc.
is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.

Required

    Preferred

      Job Industries

      • Customer Service
      .
      Estimated Salary: $20 to $28 per hour based on qualifications.

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